BankMobile Vibe Products and Services

Customer Care by Phone

1-877-327-9515
You can also call the toll-free number
1-866-309-7454
Hours of Operation:
8am – 11pm ET
7 days a week

Customer Care Online

View our contact information

BankMobile by Mail

115 Munson Street
New Haven, CT 06511

BankMobile Vibe Up Products and Services

Customer Care by Phone

855-763-6404
Hours of Operation:
8am – 11pm ET
7 days a week

Customer Care by Email

Email your questions to our Customer Care agents by logging in to your account and clicking on the FAQ button. Click Email Support Team and complete the form. Your note will be sent securely to us.

Automated Service Line

855-763-6404
Available 24 hours a day
7 days a week

BankMobile by Mail

115 Munson Street
New Haven, CT 06511

BankMobile Disbursements - Student Loan Services

Customer Care by Phone

1-877-327-9515

Customer Care by Email

Email your questions to our Customer Care agents by logging in to your account and clicking on the FAQ button. Click Email Support Team and complete the form. Your note will be sent securely to us.

Customer Care by Social Media

Twitter: @AskBMD

BankMobile by Mail

115 Munson Street
New Haven, CT 06511

BankMobile Workplace Checking & Savings Accounts

Customer Care by Phone

855-398-4291
Hours of Operation:
8am – 11pm ET
7 days a week

Customer Care by Email

Email your questions to our Customer Care agents by logging in to your account and clicking on the FAQ button. Click Email Support Team and complete the form. Your note will be sent securely to us.

Automated Service Line

855-398-4291
Available 24 hours a day
7 days a week

BankMobile by Mail

115 Munson Street
New Haven, CT 06511

BankMobile Personal Loans

Customer Care by Phone

1-833-200-0791
Hours of Operation:
6:00 AM to 5:00 PM PT,
7 days a week

Customer Care by Email

bankmobile.support@upstart.com

Higher Education Platform

Customer Care by Phone

1-866-663-2228
Hours of Operation:
8am – 11pm ET
7 days a week

Customer Care by Email

Support@BankMobileDisbursements.com

White Label Platform

Customer Care by Email

Inquiries@bankmobile.com

BankMobile Corporate Contact Info

Customer Care by Phone

1-877-327-9515

Customer Care by Email

support@bankmobilehelp.com