HOW-TO GUIDES

Which Android devices and operating systems does BankMobile support?

← BACK TO ALL GUIDES

BankMobile supports Android devices running the following operating systems:

• Ice Cream Sandwich (4.0–4.0.4)
• Jelly Bean (4.1–4.3.1)
• KitKat (4.4–4.4.4)
• Lollipop (5.0–5.0.2)
• Marshmallow (6.0)

If your device is running Nougat (7.0) or your operating system isn't listed above, we recommend using our smart web app, which gives you the same capabilities as our mobile app. Click this link to access BankMobile’s online banking portal: https://bankmobile.cbzsecure.com.

We strongly recommend not using a public computer to access your online banking accounts and suggest using the following browsers to optimize your online banking experience:

• Internet Explorer: 10+
• Firefox: 22+
• Chrome: 21+
• Safari: 6.1+

When will BankMobile support Android 7.0 Nougat?

We’re planning to support Android 7.0 Nougat when we release our BankMobile 2.0 mobile app (available in the 1st Quarter of 2017). We apologize for any inconvenience this may cause you at this time. If you have any specific questions related to this topic, we’re here to help and encourage you to reach out to our Customer Care Team at help@bankmobile.com or 844-969-2265.

-